TEACHERS EMAIL US FOR 15% DISCOUNT ALL THE TIME!

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FAQs

What is the best way to contact Personal Gifts Etc.?
Use our contact page or Facebook messenger.

Need to check in store stock before your visit?

Give the store a call at 346-254-3515 via our contact page or Facebook Messenger. 

How do I buy/redeem a gift certificate? 
A gift card may be purchased and used online and at our Northwest Houston store. Simply add the product to your cart and you will receive a code to share with the recipient. Craft and Vinyl Gift Card

How do I use a coupon code or promotional code? 
If you have a coupon or promotional code, simply enter your code at checkout. Some promotional codes require you to be logged into your account.

WHOLESALE VINYL - TAX EXEMPT

Learn more about our wholesale discount or obtaining tax exemption status with Personal Gifts Etc..

TEACHER DISCOUNT

Submit a copy of your current/valid educator ID to receive 15% off your entire order. Send via email or Facebook messenger. Some exclusions may apply.

DESTASH, VINYL CRAFTS, COMMUNITY

Connect with us in our Facebook groups for community, personalized help, craft destash, and flash sales.

MY ACCOUNT

Can I place an order without creating an account?
Yes, you certainly can! However, you will not be able to modify your order or check on the status of your order. We highly recommend that you create an account.

How do I create an account?
You can create an account by clicking on the "Create an account" link at the top of our website. You can also create your account by registering on our website.

How do I reset my password?
To reset your password, log into your account and click on "Log In" at the top of our website. Select "Forgot your password?" and follow the steps.

MY ORDER

How will I know if my order has shipped?
You will receive an email notifying you that your order has shipped. Your email will include a tracking number for you to track your package. You may also check on your order status by visiting your account page while logged in.

Can I edit or cancel my order?
Due to our quick turnaround, you may not be able to edit or cancel your order after it is placed. Contact us immediately if there are issues with your order.

How do I track my order?
You will receive an email when your order has shipped. The email will include your tracking number. You may also visit your account page while logged in to check on the status of your order and to locate your tracking number.

I received my order, but there are issues with it.
Contact us to resolve issues with your order.

SHIPPING & RETURNS

Visit our Shipping & Returns page for details on these topics. 

BILLING

Do I have to pay sales tax? 
Texas residents will need to pay sales tax. There is no sales tax for residents in all other states.

When will my credit card be charged?
Your credit card will immediately be charged when your order is placed.

I have a question about my charges.
Contact us with any questions or concerns you have about your charges.

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